refund policy
last updated: august 2025
premium plan (€999):
- fully refundable within 14 days if onboarding has not started.
- once onboarding and documentation processing begins, a partial refund may be considered, minus €399 administrative fee.
non-refundable items:
- fees paid to government agencies, notaries, or third-party service providers are non-refundable.
to request a refund, contact legal@havn.consulting